1Management: Concept, Process and Functions

  • Management - Concept, Process, Theories and Approaches, Management Roles and Skills Functions - Planning, Organizing, Staffing, Coordinating and Controlling. Communication - Types, Process and Barriers. Decision Making - Concept, Process, Techniques and Tools Organisation Structure and Design - Types, Authority, Responsibility, Centralisation, Decentralisation and Span of Control Managerial Economics - Concept & Importance Demand analysis - Utility Analysis, Indifference Curve, Elasticity & Forecasting Market Structures - Market Classification & Price Determination National Income - Concept, Types and Measurement Inflation - Concept, Types and Measurement Business Ethics & CSR Ethical Issues & Dilemma Corporate Governance Value Based Organisation

2Organisational Behaviour

  • Significance & Theories Individual Behaviour - Personality, Perception, Values, Attitude, Learning and Motivation Group Behaviour - Team Building, Leadership, Group Dynamics Interpersonal Behaviour & Transactional Analysis Organizational Culture & Climate Work Force Diversity & Cross Culture Organisational Behaviour Emotions and Stress Management Organisational Justice and Whistle Blowing Human Resource Management - Concept, Perspectives, Influences and Recent Trends Human Resource Planning, Recruitment and Selection, Induction, Training and Development Job Analysis, Job Evaluation and Compensation Management

3Human Resource Management

  • Strategic Role of Human Resource Management Competency Mapping & Balanced Scoreboard Career Planning and Development Performance Management and Appraisal Organization Development, Change & OD Interventions Talent Management & Skill Development Employee Engagement & Work Life Balance Industrial Relations: Disputes & Grievance Management, Labour Welfare and Social Security Trade Union & Collective Bargaining International Human Resource Management - HR Challenge of International Business Green HRM

4Accounting and Financial Statement Analysis

  • Accounting Principles and Standards, Preparation of Financial Statements Financial Statement Analysis - Ratio Analysis, Funds Flow and Cash Flow Analysis, DuPont Analysis Preparation of Cost Sheet, Marginal Costing, Cost Volume Profit Analysis Standard Costing & Variance Analysis Financial Management, Concept & Functions Capital Structure - Theories, Cost of Capital, Sources and Finance Budgeting and Budgetary Control, Types and Process, Zero base Budgeting Leverages - Operating, Financial and Combined Leverages, EBIT–EPS Analysis, Financial Breakeven Point & Indifference Level

5Financial Management

  • Value & Returns - Time Preference for Money, Valuation of Bonds and Shares, Risk and Returns, Capital Budgeting - Nature of Investment, Evaluation, Comparison of Methods, Risk and Uncertainly Analysis Dividend - Theories and Determination Mergers and Acquisition - Corporate Restructuring, Value Creation, Merger Negotiations, Leveraged Buyouts, Takeover Portfolio Management - CAPM, APT Derivatives - Options, Option Payoffs, Option Pricing, Forward Contracts & Future Contracts Working Capital Management - Determinants, Cash, Inventory, Receivables and Payables Management, Factoring International Financial Management, Foreign exchange market

6Strategic Management

  • Concept, Process, Decision & Types Strategic Analysis - External Analysis, PEST, Porter's Approach to industry analysis, Internal Analysis - Resource Based Approach, Value Chain Analysis Strategy Formulation - SWOT Analysis, Corporate Strategy - Growth, Stability, Retrenchment, Integration and Diversification, Business Portfolio Analysis - BCG, GE Business Model, Ansoff's Product Market Growth Matrix Strategy Implementation - Challenges of Change, Developing Programs Mckinsey 7s Framework Marketing - Concept, Orientation, Trends and Tasks, Customer Value and Satisfaction Market Segmentation, Positioning and Targeting Product and Pricing Decision - Product Mix, Product Life Cycle, New Product development, Pricing - Types and Strategies Place and promotion decision - Marketing channels and value networks, VMS, IMC, Advertising and Sales promotion

7Marketing Management

  • Consumer and Industrial Buying Behaviour: Theories and Models of Consumer Behaviour Brand Management - Role of Brands, Brand Equity, Equity Models, Developing a Branding Strategy, Brand Name Decisions, Brand Extensions and Loyalty Logistics and Supply Chain Management, Drivers, Value creation, Supply Chain Design, Designing and Managing Sales Force, Personal Selling Service Marketing - Managing Service Quality and Brands, Marketing Strategies of Service Firms Customer Relationship Marketing - Relationship Building, Strategies, Values and Process Retail Marketing - Recent Trends in India, Types of Retail Outlets. Emerging Trends in Marketing - Concept of e-Marketing, Direct Marketing, Digital Marketing and Green Marketing International Marketing - Entry Mode Decisions, Planning Marketing Mix for International Markets

8Statistics and Research Methods for Management

  • Statistics for Management: Concept, Measures Of Central Tendency and Dispersion, Probability Distribution - Binominal, Poison, Normal and Exponential Data Collection & Questionnaire Design Sampling - Concept, Process and Techniques Hypothesis Testing - Procedure, T, Z, F, Chi-square tests Correlation and Regression Analysis Operations Management - Role and Scope Facility Location and Layout - Site Selection and Analysis, Layout - Design and Process Enterprise Resource Planning - ERP Modules, ERP implementation Scheduling, Loading, Sequencing and Monitoring Quality Management and Statistical Quality Control, Quality Circles, Total Quality Management - KAIZEN, Benchmarking, Six Sigma, ISO 9000 Series Standards Operation Research - Transportation, Queuing Decision Theory, PERT / CPM

9International Business

  • Managing Business in Globalization Era, Theories of International Trade, Balance of payment Foreign Direct Investment - Benefits and Costs Multilateral regulation of Trade and Investment under WTO International Trade Procedures and Documentation, EXIM Policies Role of International Financial Institutions - IMF and World Bank Information Technology - Use of Computers in Management Applications, MIS, DSS Artificial Intelligence and Big Data Data Warehousing, Data Mining and Knowledge Management - Concepts Managing Technological Change

10Entrepreneurship Development

  • Concept, Types, Theories and Process, Developing Entrepreneurial Competencies Intrapreneurship - Concept and Process Women Entrepreneurship and Rural Entrepreneurship Innovations in Business - Types of Innovations, Creating and Identifying Opportunities, Screening of Business Ideas Business Plan and Feasibility Analysis - Concept and Process of Technical, Market and Financial Analysis Micro and Small Scale Industries in India, Role of Government in Promoting SSI Sickness in Small Industries - Reasons and Rehabilitation Institutional Finance to Small Industries - Financial Institutions, Commercial Banks, Cooperative Banks, Micro Finance

Paper-I — common to every subject

1Teaching Aptitude

  • Teaching: Concept, Objectives, Levels of teaching (Memory, Understanding and Reflective), Characteristics and basic requirements.
  • Learner’s characteristics: Characteristics of adolescent and adult learners (Academic, Social, Emotional and Cognitive), Individual differences.
  • Factors affecting teaching related to: Teacher, Learner, Support material, Instructional facilities, Learning environment and Institution.
  • Methods of teaching in Institutions of higher learning: Teacher centred vs. Learner centred methods; Off-line vs. On-line methods (Swayam, Swayamprabha, MOOCs etc.).
  • Teaching Support System: Traditional, Modern and ICT based.
  • Evaluation Systems: Elements and Types of evaluation, Evaluation in Choice Based Credit System in Higher education, Computer based testing, Innovations in evaluation systems.

2Research Aptitude

  • Research: Meaning, Types, and Characteristics, Positivism and Post-positivistic approach to research.
  • Methods of Research: Experimental, Descriptive, Historical, Qualitative and Quantitative methods.
  • Steps of Research.
  • Thesis and Article writing: Format and styles of referencing.
  • Application of ICT in research.
  • Research ethics.

3Comprehension

  • A passage of text be given. Questions be asked from the passage to be answered.

4Communication

  • Communication: Meaning, types and characteristics of communication.
  • Effective communication: Verbal and Non-verbal, Inter-Cultural and group communications, Classroom communication.
  • Barriers to effective communication.
  • Mass-Media and Society.

5Mathematical Reasoning and Aptitude

  • Types of reasoning.
  • Number series, Letter series, Codes and Relationships.
  • Mathematical Aptitude (Fraction, Time & Distance, Ratio, Proportion and Percentage, Profit and Loss, Interest and Discounting, Averages etc.).

6Logical Reasoning

  • Understanding the structure of arguments: argument forms, structure of categorical propositions, Mood and Figure, Formal and Informal fallacies, Uses of language, Connotations and denotations of terms, Classical square of opposition.
  • Evaluating and distinguishing deductive and inductive reasoning.
  • Analogies.
  • Venn diagram: Simple and multiple use for establishing validity of arguments.
  • Indian Logic: Means of knowledge.
  • Pramanas: Pratyaksha (Perception), Anumana (Inference), Upamana (Comparison), Shabda (Verbal testimony), Arthapatti (Implication) and Anupalabddhi (Non-apprehension).
  • Structure and kinds of Anumana (inference), Vyapti (invariable relation), Hetvabhasas (fallacies of inference).

7Data Interpretation

  • Sources, acquisition and classification of Data.
  • Quantitative and Qualitative Data.
  • Graphical representation (Bar-chart, Histograms, Pie-chart, Table-chart and Line-chart) and mapping of Data.
  • Data Interpretation.
  • Data and Governance.

8Information and Communication Technology (ICT)

  • ICT: General abbreviations and terminology.
  • Basics of Internet, Intranet, E-mail, Audio and Video-conferencing.
  • Digital initiatives in higher education.
  • ICT and Governance.

9People, Development and Environment

  • Development and environment: Millennium development and Sustainable development goals.
  • Human and environment interaction: Anthropogenic activities and their impacts on environment.
  • Environmental issues: Local, Regional and Global; Air pollution, Water pollution, Soil pollution, Noise pollution, Waste (solid, liquid, biomedical, hazardous, electronic), Climate change and its Socio-Economic and Political dimensions.
  • Impacts of pollutants on human health.
  • Natural and energy resources: Solar, Wind, Soil, Hydro, Geothermal, Biomass, Nuclear and Forests.
  • Natural hazards and disasters: Mitigation strategies.
  • Environmental Protection Act (1986), National Action Plan on Climate Change, International agreements/efforts -Montreal Protocol, Rio Summit, Convention on Biodiversity, Kyoto Protocol, Paris Agreement, International Solar Alliance.

10Higher Education System

  • Institutions of higher learning and education in ancient India.
  • Evolution of higher learning and research in Post Independence India.
  • Oriental, Conventional and Non-conventional learning programmes in India.
  • Professional, Technical and Skill Based education.
  • Value education and environmental education.
  • Policies, Governance, and Administration.

Official UGC-NET syllabus (ugcnet.nta.ac.in), Paper-II subject units, verbatim.

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